COVID-19 Response

  • HOMEPAGE
  • Emergency Preparedness and Response
  • COVID-19 Response
  • Cash and Voucher Assistance
  • Market Development
  • Education and Skills
  • Climate Change Mitigation and Adaptation
  • Agriculture and Natural Resources Management
  • Multi-Sectoral Nutrition
  • Water, Sanitation and Hygiene
  • DRR and Resilience
  • Social Inclusion and Protection
  • Good Governance
  • Monitoring, Evaluation, Accountability & Learning
  • Communication & Advocacy
  • Social and Behaviour Change
  • Mainstreaming Topics
  • Innovations
  • ALL THEMES
  • This site offers the most useful resources for your COVID-19 response activities (make sure that you are logged in the internal version of KLC so that you can see all the available resources). It is updated several times a week. If you feel that an important resource is missing, let us know please. Explore also additional guidance included in other thematic sections of this website.

    Key Resources

    WHO (2020) E-Learning on COVID-19 (URL)
    View

    When can it be useful?
    This e-learning provides key information on COVID-19, how to protect yourself and how to engage communities. Available in multiple languages.

    WHO (2020) E-Learning on COVID-19 - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    WHO (2020) Q&A on COVID-19 (URL)
    View

    When can it be useful?
    This site provides a useful overview of questions & answers on COVID-19.

    WHO (2020) Q&A on COVID-19 - overview
    Language: English, French, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    Sphere (2020) COVID-19 Guidance Based on Humanitarian Standards (URL)
    View

    When can it be useful?
    This site includes guidance on applying the Sphere standards to COVID-19 response activities.

    Sphere (2020) COVID-19 Guidance Based on Humanitarian Standards - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
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    Protecting Staff and Beneficiaries

    WHO (2020) E-Learning on COVID-19 (URL)
    View

    When can it be useful?
    This e-learning provides key information on COVID-19, how to protect yourself and how to engage communities. Available in multiple languages.

    WHO (2020) E-Learning on COVID-19 - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    WHO (2020) When and How to Use Masks (URL)
    View

    When can it be useful?
    WHO guidance video and materials on when and how to use a mask.

    WHO (2020) When and How to Use Masks - overview
    Language: English, French, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness (PDF, 150.31 KB)
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    When can it be useful?
    Standard Operating Procedures (SOP) for distributions taking COVID-19 prevention measures into account – Syria Food Security example that is relevant to many other countries.

    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
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    Awareness Raising & Behaviour Change Communication

    TWB (2020) Do You Speak COVID-19? (PDF, 237.71 KB)
    View

    When can it be useful?
    This brief outlines findings and recommendations on four key aspects of effective communication with communities and countering misinformation about COVID-19 risks: language, format, relevant content and channel.

    TWB (2020) Do You Speak COVID-19? - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Compass (2020) COVID-19: Resources for Social and Behavior Change (URL)
    View

    When can it be useful?
    This site offers a (frequently updated) overview of useful COVID-19 behaviour change communication guidance, tools and various materials (posters, leaflets, etc.)

    Compass (2020) COVID-19: Resources for Social and Behavior Change - overview
    Language: English, French
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Project Design Examples
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    PIN (2017) Creating Effective Communications (PDF, 596.54 KB)
    View

    When can it be useful?
    This short guidance is a part of PIN's Behaviour Change Toolkit. It explains how to design and pre-test your communication messages and materials.

    PIN (2017) Creating Effective Communications - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes
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    Public Health and WASH

    WHO (2020) COVID-19 Technical Guidance: Infection Prevention and Control / WASH (URL)
    View

    When can it be useful?
    WHO guidance on a range of infection prevention and control topics.

    WHO (2020) COVID-19 Technical Guidance: Infection Prevention and Control / WASH - overview
    Language: English, French, Arabic, Spanish
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    WHO (2020) Water, Sanitation, Hygiene and Waste Management for COVID-19 (PDF, 723.86 KB)
    View

    When can it be useful?
    WHO technical brief on WASH in text context of COVID-19.

    WHO (2020) Water, Sanitation, Hygiene and Waste Management for COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    WASH Cluster (2020) National WASH Cluster Iraq COVID-19 Response Guidance Note (PDF, 856.44 KB)
    View

    When can it be useful?
    This document provides an example of a COVID-19 hygiene kit (Iraq WASH Cluster COVID-19 guidance).

    WASH Cluster (2020) National WASH Cluster Iraq COVID-19 Response Guidance Note - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Project Design Examples
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    GO TO MENU

    Nutrition and Care

    Global Nutrition Cluster (2020) COVID-19 Resources (URL)
    View

    When can it be useful?
    A compilation of resources published by the Global Nutrition Cluster (updated regularly).

     Global Nutrition Cluster (2020) COVID-19 Resources - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    ACF (2020) Family MUAC: Supporting entire communities to screen for acute malnutrition (PDF, 470.22 KB)
    View

    When can it be useful?
    This resource briefly explains the family MUAC approach and contains useful links to communities of practice.

    ACF (2020) Family MUAC: Supporting entire communities to screen for acute malnutrition  - overview
    Language: English
    Region: Africa, Asia
    Resource type: Toolkits & Manuals, Innovations
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    Concern Worldwide (2020) Adapting Community-based Management of Acute Malnutrition (PDF, 547.06 KB)
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    Also available in: French

    When can it be useful?
    This guide is designed to assist health and nutrition staff responsible for the management and coordination of Community-based Management of Acute Malnutrition (CMAM) operations to adapt and modify programme modalities in the context of COVID-19.

    Concern Worldwide (2020) Adapting Community-based Management of Acute Malnutrition  - overview
    Language: English, French
    Region: Africa, Asia
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    GO TO MENU

    Training and Education

    PIN, EiE and CPWG Myanmar (2020) Wellbeing at Home Activity Book (DOCX, 7.9 MB)
    View

    When can it be useful?
    This Activity Book includes a collection of 60 activities to support children’s (and adult's) physical, social, emotional and cognitive wellbeing. It can be used by caregivers to provide activities for children at home or by facilitators to run activities with groups of children.

    DOCX
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    PIN (2020) Guides for Teachers and Caregivers to Support Home-based Learning (ZIP, 10.81 MB)
    View

    When can it be useful?
    These two guides provide guidance to teachers and parents/caregivers on how to support children's learning and wellbeing during school closures, and continuing once schools reopen. The guides may need to be adapted to local contexts, and where possible, they should be accompanied by contextualised illustrations to support lower literacy households.

    ZIP
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Checklists, Project Design Examples, Innovations
    Useful during: Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    UNICEF (2020) Key Messages and Actions for COVID-19 Prevention and Control in Schools (PDF, 531.68 KB)
    View

    When can it be useful?
    This document talks through key messages and actions for preventing the spread of COVID-19 in schools. It also provides practical checklists to help organizations adhere to relevant guidance in their educational work with different groups, including schools, parents, communities and children

    UNICEF (2020) Key Messages and Actions for COVID-19 Prevention and Control in Schools - overview
    Language: English
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals, Checklists
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
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    Market-Based Programming

    CaLP (2020) Guidance on CVA in COVID-19 Contexts (PDF, 546.11 KB)
    View

    When can it be useful?
    This resource provides key notes to consider during each step of the project cycle in cash and voucher assistance (CVA), in the context of the COVID-19 pandemic.

    CaLP (2020) Guidance on CVA in COVID-19 Contexts - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    ICRC (2020) Tipsheet: Cash and Voucher Assistance and COVID-19 (PDF, 438.99 KB)
    View

    When can it be useful?
    This resource provides practical guidance on what to consider when adjusting your CVA responses to the context of the COVID-19 pandemic, to reduce risks and contribute to minimizing the spread of COVID-19, while ensuring your responses remain flexible to the changing market context.

    ICRC (2020) Tipsheet: Cash and Voucher Assistance and COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    IRC, CaLP (2020) Comparative Table of Humanitarian Market Analysis Tools (PDF, 615.35 KB)
    View

    When can it be useful?
    This resource provides a brief overview of and links to the different market assessment guidance and tools that exist for humanitarian contexts, it can be useful when deciding which tool is best for your information needs.

    IRC, CaLP (2020) Comparative Table of Humanitarian Market Analysis Tools - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Display moreGO TO MENU

    Food Security

    FSC (2020) Programme & Operations Guidance (URL)
    View

    When can it be useful?
    This site of the Global Food Security Cluster provides a list of the most important and useful programming guidance materials.

    FSC (2020) Programme & Operations Guidance - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    CaLP (2020) Guidance on CVA in COVID-19 Contexts (PDF, 546.11 KB)
    View

    When can it be useful?
    This resource provides key notes to consider during each step of the project cycle in cash and voucher assistance (CVA), in the context of the COVID-19 pandemic.

    CaLP (2020) Guidance on CVA in COVID-19 Contexts - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    IFPRI (2020) COVID-19 and Global Food Security (PDF, 8.37 MB)
    View

    When can it be useful?
    This resource looks across the broad range of impacts of the unprecedented COVID-19 crisis, providing forecasts, evidence, analysis, and recommendations for more effective policy responses to support food security.

    IFPRI (2020) COVID-19 and Global Food Security - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Evaluation & Research Reports
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
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    Good Governance

    IFRC, UNIEF, WHO (2020) Risk Communication and Community Engagement (RCCE) (PDF, 3.94 MB)
    View

    When can it be useful?
    This document explains community engagement and risk communication framework. It is designed primarily for higher-level actors but provides useful information and guidance even for interventions at a lower level.

    IFRC, UNIEF, WHO (2020) Risk Communication and Community Engagement (RCCE) - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies, Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    EPD (2020) Democratic principles in a time of crisis (PDF, 423.22 KB)
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    When can it be useful?
    This statement highlights the core advocacy messages related to ensuring human rights in the context of COVID-19 crisis and various emergency measures taken by the governments. It was produced by the European Partnership for Democracy, a network of organizations (including PIN) that work on defending democracy and human rights issues globally.

    EPD (2020) Democratic principles in a time of crisis - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    GO TO MENU

    MEAL

    Poverty Action Lab (2020) Best practices for conducting phone surveys (URL)
    View

    When can it be useful?
    A collection of briefly-summarized best practices for conducting phone surveys.

    Poverty Action Lab (2020) Best practices for conducting phone surveys - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    60 Decibels (2020) Remote Survey Toolkit (PDF, 1.15 MB)
    View

    When can it be useful?
    This toolkit provides practical tips and guidance on conducting remote (phone-based) surveys. Focus primarily on chapters 1 and 2.

    60 Decibels (2020) Remote Survey Toolkit - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Checklists
    Useful during: Assessment and Project Design, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    CHS (2020) How to meet our CHS commitments in the coronavirus pandemic (URL)
    View

    When can it be useful?
    CHS Alliance guidance on how to meet quality and accountability commitments in the time of COVID-19. Includes links to many other useful resources.

    CHS (2020) How to meet our CHS commitments in the coronavirus pandemic - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    Display moreGO TO MENU

    Protection, Gender and Inclusion

    IASC (2020) Technical guidance note for Protection, gender and inclusion in the response to COVID-19 (PDF, 1.05 MB)
    View

    When can it be useful?
    This resource explains how to consider protection, gender and inclusion in the response to COVID-19

    IASC (2020) Technical guidance note for Protection, gender and inclusion in the response to COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    IFRC (2020) Covid-19 key messages on protection, gender and inclusion (PDF, 274 KB)
    View

    Also available in: Spanish, French, Arabic, Russian

    When can it be useful?
    This short guidance provides key messages on how to ensure protection, gender and inclusion is considered in the response to the Covid-19 outbreak.

    IFRC (2020) Covid-19 key messages on protection, gender and inclusion - overview
    Language: English, French, Arabic, Spanish, Russian
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    RCCE (2020) How to include vulnerable people in risk communication and community engagement (PDF, 258.39 KB)
    View

    When can it be useful?
    This resource provides practical guidance on how to include marginalized and vulnerable people in risk communication and community engagement.

    RCCE (2020) How to include vulnerable people in risk communication and community engagement - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    Display moreGO TO MENU

    Formal and Informal Camps and Camp-Like Settlements

    IASC (2020) Response Operations in Humanitarian Situations, Including Camps and Camp-Like Settings (PDF, 257.07 KB)
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    When can it be useful?
    This guidance describes specific needs and considerations required for providing humanitarian assistance in formal and informal camps and camp-like settings as well as the surrounding host communities, aiming at scaling-up readiness and response to the COVID-19 outbreak.

    IASC (2020) Response Operations in Humanitarian Situations, Including Camps and Camp-Like Settings - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    SSHAP (2020) Key considerations: COVID-19 in informal urban settlements (PDF, 631.53 KB)
    View

    When can it be useful?
    This brief sets out key considerations for protecting informal urban settlements from the spread and impacts of COVID-19.

    SSHAP (2020) Key considerations: COVID-19 in informal urban settlements - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    UNHCR (2020) INTERIM GUIDANCE ON SHELTER AND SETTLEMENTS RESPONSE TO COVID-19 (PDF, 494.79 KB)
    View

    When can it be useful?
    Interim guidance on Shelter and Settlements Response to COVID-19 with tips for key emergency actions for shelter and settlements response, considerations for settlement planning and improved shelter.

    UNHCR (2020) INTERIM GUIDANCE ON SHELTER AND SETTLEMENTS RESPONSE TO COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Display moreGO TO MENU

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